Todays marketing tip is about giving back to your clientele. To quote St Francis “For it is in giving that we receive. “
So many days we are the recipients of our clients love and money, this holiday is a wonderful opportunity to give back and share the love. Every year in my salon I put up “The Giving Tree”. I decorate a small tree with cute little pre-decorated ring boxes I find on line at nilecorp.com and inside I tuck a gift for my clients. Where the ring would go I fold a little paper that has a salon discount on it. I use a word document and print several types of discounts for my clients. Understand though I don’t just pick any gift. I strategically focus on upsells and add on services. I write things like Free upgrade to a spa manicure, or pedicure. Free paraffin dip. 15% off Spa manicure. 15% off anti-aging hand treatment. I offer the opportunity for my clients to experience an upgrade on their normal services because let’s face it. If they never experience the upgrade they really can’t understand the benefit. Once they experience the upgrade they will forever know what they are missing. This small gesture gives them the opportunity to see feel, smell and even taste the difference. Many of my spa treatments come with a complimentary beverage or treat. Peppermint patties and peppermint tea accompanies my Peppermint pedicure. Chocolate cherry hot coco comes with my Chocolate covered cherry pedi. Pumpkin spice tea comes with my pumpkin pedi, you get the drift.